Our Healthcare Receptionists — 2x service provides two dedicated receptionists working a combined 320 hours per month to deliver seamless, professional front-desk coverage for your healthcare facility. Perfect for covering extended hours, multiple locations, or ensuring uninterrupted patient service. Your receptionists will:
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Greet and assist patients via phone, video, or in-person reception systems
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Schedule, confirm, and manage appointments efficiently
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Handle patient calls, messages, and inquiries with professionalism and empathy
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Coordinate daily schedules with physicians, nurses, and medical staff
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Maintain and update patient records in EHR/EMR systems
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Process forms, insurance details, and assist with basic billing support
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Ensure compliance with HIPAA and medical privacy regulations
Every plan includes:
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2x Dedicated Healthcare Receptionists for continuous, reliable patient service
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Customer Success Manager to oversee both receptionists and workflow quality
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Free training and onboarding customized to your healthcare operations
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Rigorous quality control and supervision to maintain high professional standards
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Access to our Task Management App for organized scheduling and task coordination
Ideal for clinics, multi-provider practices, or healthcare facilities that need full coverage without service interruptions.
